The Training Measurement Book

The Training Measurement Book

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This book addresses one of the most difficult challenges in corporate learning and development the topic of measurement. This proven process focuses on identifying pragmatic, actionable, specific best practices, processes and methodologies, which will be useful to most organizations. The book includes objective, research-based findings in best practices, which offer organizations practical solutions to training measurement. The author also includes advice and opinions based on assessment of approaches that were not successful and many cause challenges.When I was involved in the development of e-learning programs for Circuit City, it was decided to try to measure the ROI of a particular programa€”an e-learning program focused on training store salespeople to sell extended warranties (a highly profitable product). The training was deployed to a select number of stores.

Title:The Training Measurement Book
Author: Josh Bersin
Publisher:John Wiley & Sons - 2008-04-18

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